Terms & Conditions

Welcome to the Waveteliot online shop (the "Website"), accessible at https://www.waveteliot.com/. These Terms and Conditions ("Terms") govern your use of our Website and the purchase of products from our online shop. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website.

• Acceptance of Terms: By accessing or placing an order on the Website, you confirm that you are at least 18 years old or have the consent of a legal guardian, and you agree to comply with these Terms.

​

• Changes to Terms: Waveteliot reserves the right to update or modify these Terms at any time without prior notice. The updated Terms will be effective upon posting on the Website. Your continued use of the Website after changes constitutes acceptance of the revised Terms.

​

• Use of the Website: You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the Website.

• Product Descriptions: We strive to ensure that all product descriptions, images, and prices on the Website are accurate. However, errors may occur, and we reserve the right to correct any inaccuracies or omissions without liability.

​

• Availability: All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time without notice. If a product is unavailable after you place an order, we will notify you and issue a refund for the unavailable item.

• Order Placement: By placing an order, you make an offer to purchase products subject to these Terms. We reserve the right to accept or reject any order at our discretion.

​

• Pricing: All prices are listed in USD (or the applicable currency) and exclude taxes, duties, and shipping fees unless otherwise stated. Prices are subject to change without notice.

​

• Payment: We accept payments via [insert accepted payment methods, e.g., credit/debit cards, PayPal, etc.]. You agree to provide accurate payment information and authorize us to charge the total order amount, including shipping and taxes, to your chosen payment method.

​

• Order Confirmation: Upon successful order placement, you will receive an email confirmation with your order details. This confirmation does not guarantee product availability but acknowledges receipt of your order.

​

• Order Cancellation: We reserve the right to cancel orders due to stock unavailability, payment issues, or suspected fraudulent activity. You will be notified and refunded if applicable.

• Shipping Policy: We ship to [insert eligible shipping regions, e.g., worldwide or specific countries]. Shipping costs and estimated delivery times will be provided at checkout. Delivery times are estimates and not guaranteed.

​

• Risk of Loss: The risk of loss or damage to products passes to you upon delivery to the shipping address provided or to the carrier, whichever occurs first.

​

• Customs and Duties: For international orders, you are responsible for any customs duties, taxes, or fees imposed by your country. We are not responsible for delays due to customs processes.

• Return Policy: We accept returns of unused, undamaged products within [insert return period, e.g., 30 days] of delivery, subject to the conditions below:

  • Products must be in their original packaging with all tags and accessories included.

  • You must contact our customer service team at [insert contact email] to initiate a return and receive a return authorization.

  • Return shipping costs are your responsibility unless the product is defective or incorrectly shipped.

​

• Refunds: Refunds will be issued to the original payment method within [insert processing time, e.g., 7-10 business days] after we receive and inspect the returned product. Shipping fees are non-refundable unless the return is due to our error.

​

• Defective or Damaged Products: If a product arrives defective or damaged, please contact us within [insert time frame, e.g., 7 days] of delivery. We will arrange for a replacement or refund at no additional cost to you.

• Ownership: All content on the Website, including text, images, logos, and designs, is the property of Waveteliot or its licensors and is protected by copyright, trademark, and other intellectual property laws.

​

• Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes. You may not copy, distribute, or modify any content without our express written permission.

• Accurate Information: You agree to provide accurate, current, and complete information when creating an account or placing an order. You are responsible for maintaining the confidentiality of your account credentials.

​

• Prohibited Activities: You may not use the Website to:

  • Engage in fraudulent or unlawful activities.

  • Transmit viruses or harmful code.

  • Violate the intellectual property rights of others.

  • Attempt to gain unauthorized access to our systems.

• Disclaimer of Warranties: To the fullest extent permitted by law, the Website and all products are provided "as is" without warranties of any kind, express or implied, including warranties of merchantability or fitness for a particular purpose.

​

• Limitation of Liability: Waveteliot shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or purchase of products, including but not limited to loss of profits or data. Our total liability shall not exceed the amount paid by you for the product in question.

You agree to indemnify and hold harmless Waveteliot, its affiliates, and their respective officers, directors, and employees from any claims, damages, or expenses arising from your breach of these Terms or misuse of the Website.

• Governing Law: These Terms shall be governed by and construed in accordance with the laws of [insert jurisdiction, e.g., the State of California, USA], without regard to its conflict of law principles.

​

• Dispute Resolution: Any disputes arising under these Terms shall be resolved through negotiation. If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts in [insert jurisdiction, e.g., Los Angeles, California].

We reserve the right to terminate or suspend your access to the Website at our discretion, without notice, for any conduct that violates these Terms or is harmful to other users or our business interests.

If you have any questions about these Terms or our services, please contact us at:

Waveteliot Customer Service
Email: sales@waveteliot.com

Address: Flat 1503, 15/F,Carnival Commercial Building,18 Jave Road, North Point, Hongkong

Phone:+852-5199 7479 

• Entire Agreement: These Terms constitute the entire agreement between you and Waveteliot regarding the use of the Website and supersede any prior agreements.

​

• Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

​

• No Waiver: Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other right.

​

By using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.