Privacy Policy

Waveteliot ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at https://www.waveteliot.com/ or make a purchase from our online shop. By using our Website, you consent to the practices described in this policy.

• Personal Information: We collect personal information you provide when you:

  • Place an order (e.g., name, billing/shipping address, email address, phone number, payment information such as credit card numbers).

  • Create an account or contact our customer service.

  • Subscribe to our newsletter or marketing communications.

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• Automatically Collected Information: When you visit our Website, we may collect:

  • Device information (e.g., IP address, browser type, operating system).

  • Usage data (e.g., pages visited, time spent on the Website, referring URLs).

  • Cookies and similar technologies to enhance your browsing experience and personalize content.

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• Third-Party Information: We may receive information from third parties, such as payment processors or analytics providers, to facilitate transactions and improve our services.

We use your personal information to:

• Process and fulfill orders, including shipping and payment processing.

• Communicate with you about your orders, account, or customer service inquiries.

• Send marketing communications, if you have opted in (you may opt out at any time).

• Improve our Website, products, and services through analytics and user feedback.

• Prevent fraud and ensure the security of our Website.

• Third-Party Service Providers: We share your information with trusted third parties who assist us in operating our Website, processing payments, or delivering products (e.g., Shopify for e-commerce, payment processors like PayPal). These parties are contractually obligated to protect your information.

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• Legal Requirements: We may disclose your information if required by law, such as in response to a court order or government request.

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• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

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• No Sale of Personal Information: We do not sell or rent your personal information to third parties for marketing purposes.

We use cookies, web beacons, and similar technologies to:

• Remember your preferences and login information.

• Analyze Website usage and performance.

• Deliver personalized content and advertisements.

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You can manage cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of the Website. For more information, visit www.allaboutcookies.org.

We implement reasonable security measures, such as encryption and secure server software, to protect your personal information. However, no online transmission or storage is 100% secure, and we cannot guarantee absolute security.

• Access and Correction: You may request access to or correction of your personal information by contacting us at sales@waveteliot.com.

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• Opt-Out: You may opt out of marketing communications by clicking the "unsubscribe" link in our emails or contacting us directly.

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• Data Deletion: You may request deletion of your personal information, subject to legal retention requirements, by contacting us.

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• EEA and California Residents: If you are a resident of the European Economic Area (EEA) or California, you may have additional rights under GDPR or the California Consumer Privacy Act (CCPA), including the right to data portability and erasure. Contact us for details.

Your personal information may be processed and stored in the United States or other jurisdictions, subject to the laws of those regions. We ensure compliance with applicable data protection laws, such as GDPR, for international transfers.

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.

Our Website is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us to have it removed.

We may update this Privacy Policy from time to time. The updated policy will be posted on the Website with the revised "Last Updated" date. Your continued use of the Website constitutes acceptance of the changes.

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

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Waveteliot Customer Service
Email: sales@waveteliot.com
Address: Flat 1503, 15/F,Carnival Commercial Building,18 Jave Road, North Point, Hongkong

Phone:+852-5199 7479